CO.A.VE. - Florence Airport Transfer Service

CO.A.VE. - Florence Airport Transfer Service
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CO.A.VE: From the airport to the heart of Florence enjoying all the comfort of a tailor-made service
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Conditions

CONDITIONS FOR CARE RENTAL SERVICE RESERVATION WITH CO.A.VE DRIVER.

 
All of the following terms and conditions will be applied to all of the car service  reservations with CO.A.VE driver.
 
The car service reservation with driver may be booked online exclusively through this website and only up to 3  days before service takes place.
 
Payment for the requested service will be charged to the credit card indicated in the reservation 3 days before the transfer. Until that period there will be no charge. After this term the service will be charged even if not performed.
 
The reservation confirmation for the rental service with driver will be sent by e-mail or by fax. You will also have to print the voucher that generates automatically at the end of the on line booking, this as confirmation by CO.A.VE. and as your acceptance of the reservation. 
 
If two or more people are included in the same reservation, we will consider the acceptance made by the person who purchases; this is valid for all the passengers.

  
 
 
CANCELLATION RESERVATION RIGHTS FOR THE CAR RENTAL SERVICE WITH DRIVER AND COMPLEMENTARY SERVICES:

The customer may cancel the reservation by sending an e-mail at info@coave.it and we will provide to send you confirmation by e-mail.

In case you do not receive the e-mail, please contact immediately CO.A.VE's Booking Office. 
 
In case of flight delays or cancellations,or in case of flight diversion on other airport, the transfer service will be guaranteed only for transfers from/to Florence airport for the whole day of booking without any additional cost. It will be care of our staff to review all changes and cancellations and alert the driver.  

 
 

GENERAL CONDITIONS FOR CAR RENTAL SERVICE WITH DRIVER

 
CO.A.VE assures punctuality for every transfer you book except for cases of  force majeure or events beyond our control. All vehicles are newly registered and covered by insurance for passengers too in accordance with Italian and EEC transportation law. Passengers transport is totally covered by insurance.
 
CO.A.VE  has stipulated an insurance for its vehicles with thir parties that covers passengers transport but does not cover damage to your personal belongings declared before transfer begins.
 
CO.A.VE. reserves the right to change parts or all the conditions just mentioned without having to give any previous communication to customers, partners, tour operators and travel agencies. Customer can always check conditions on CO.A.VE.'s website before booking.
 
Complains and refund requests must be sent by e-mail at info@coave.it within a month from the date of transfer. It will be our care to resolve any incovenience.
 
In order to ensure protection for the passenger and his luggage these conditions of transport and all the complementary services are in compliance with the laws that regulate the car rental and passenger transport services.

    
 
For any further information or problem please contact our customer service.
 

© 2018 CO.A.VE c/o Aeroporto A. Vespucci Firenze (departures area) - Via del Termine
tel +39 055 340159 / fax +39 055 318323 / e-mail: info@coave.it / P.iva 04510130489 / legal office